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About Us

Riviera Maya, on Mexico’s Caribbean coast, offers stunning beaches, turquoise waters, vibrant coral reefs, Mayan ruins, luxury resorts, and eco-adventures—a paradise for nature lovers.

Contact Info

  • Xaman - Ha 21, Playacar, 77717 Playa del Carmen, Q.R., Mexico
  • [email protected]
  • + 52 984 235-5415

Terms & Conditions

> Terms & Conditions

Welcome to Riviera Maya LLC! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our website or services. If you do not agree with any part of these terms, you should not use our services.


1. Acceptance of Terms

By using Riviera Maya LLC’s services, you acknowledge that you have read, understood, and agree to these Terms & Conditions, as well as our Privacy Policy.


2. Services Offered

Riviera Maya LLC specializes in Alquería número 201, fracc. Real Ibiza, playa del Carmen, Q. Roo, C.P. 77723. All services are subject to availability and may change without notice.


3. Eligibility

You must be at least 18 years old to use our services. By using Riviera Maya LLC, you confirm that you meet this age requirement.


4. Payment Terms

  • Payments for our services must be made in accordance with the agreed-upon terms at the time of booking or purchase.
  • Accepted payment methods include list payment methods, e.g., credit cards, PayPal, bank transfers, etc..
  • Riviera Maya LLC reserves the right to cancel services for non-payment or incomplete payment.

5. Cancellation & Refund Policy

  • Cancellations: Provide details on your cancellation policy, e.g., “Cancellations must be made at least 48 hours prior to the scheduled service to avoid penalties.”
  • Refunds: Refunds are processed in accordance with our policy. For full details, contact us at Alquería número 201, fracc. Real Ibiza, playa del Carmen, Q. Roo, C.P. 77723
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6. Limitation of Liability

Riviera Maya LLC is not liable for:

  • Indirect, incidental, or consequential damages arising from the use of our services.
  • Delays or interruptions caused by third-party providers or unforeseen events.

7. Intellectual Property

All content, trademarks, logos, and materials on Riviera Maya LLC’s website are the intellectual property of the company. Unauthorized use, reproduction, or distribution is strictly prohibited.


8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your information.


9. Governing Law

These terms are governed by the laws of Insert Jurisdiction/State. Any disputes will be resolved in accordance with the applicable laws.


10. Amendments

Riviera Maya LLC reserves the right to modify these Terms & Conditions at any time without prior notice. Changes will be effective upon posting on our website.


11. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at:
Email: [email protected]
Phone: + 52 984 235-5415
Address: Playacar,77717 Playa del Carmen,Q.R